What is a ZIP file?

Glide files will be downloaded as ZIP files. Learn how to open documents inside a ZIP by following these steps.

Jake Brian Tipagat avatar
Written by Jake Brian Tipagat
Updated over a week ago

In this article, agents and teams learn how to manage documents in a ZIP file. We show you how to open a Zip and access individual files.

A ZIP file is like a reusable shopping bag. Both of them are quite handy when you need to move lots of items. Instead of managing each item separately (imagine carrying a week's worth of groceries in your arms), a ZIP file lets you download, upload, email, or save lots of documents inside a single file.

Like a shopping bag, you can't use any of the items inside a ZIP file until you unpack everything. This is where some people get confused. You have to remove files from the ZIP before you can work on them.

That's why, for instance, e-signing apps like Glide Signatures or DocuSign don't accept ZIP files.

You have to open the ZIP file and remove the documents first and then upload individual PDFs.

Continue reading to learn how.

Locating a ZIP file

Glide automatically creates a ZIP file when agents and teams download multiple documents at the same time.

Here's an example.

An agent selects four documents and clicks the Download button. Glide does not download each file individually. Instead, the forms are automatically packed into a single ZIP file, saved to the agent's computer.

After the ZIP file downloads, drag and drop the file to a convenient folder location on the device.

Opening a ZIP file

You can't read, edit, or print files inside a ZIP file. To work on a file, you have to open the ZIP and remove the documents.

1. Double click the ZIP icon.

  • A new window opens. It shows the files inside the ZIP.

2. Highlight the files and drag them out of the window and into a folder.

  • Remove files one at a time if you want.

3. Click a file to read or edit the document.


Now you are ready to upload one or more files to Glide or an e-signing tool like Glide Signatures or DocuSign.

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